It is the responsibility of the Retreat participant to read and understand our full Terms and Conditions.
Payments and Discounts
Payments
- Deposit: A non-refundable deposit of 50% per participant is due to book a retreat. A retreat is not booked until a deposit is received.
- Final Payment: The balance is due one month before your retreat. You will receive an email with instructions 35 days prior. If payment is not received 30 days before your retreat, if you have a card on file it will be charged.
- Forms of Payment: We accept credit and debit cards. We cannot accept payments over the phone.
Discounts
- Non-transferable and only apply to the original booking.
- Can't be combined with any other offer.
- Can’t be applied to an existing booking.
- Email opt in discount of 10% may only be used once. Multiple uses are not allowed.
Cancellations, Transfers and Travel Insurance*
We HIGHLY RECOMMEND purchasing travel/trip cancellation insurance so your trip fees will be covered in case you are unable to attend your booked retreat. All payments are non-refundable.
If your booked retreat is MORE than 60 days away and you have paid in full you have two transfer options.
- Find a new participant to come in your spot, transferring all monies paid to the new guest; OR
- Request an e-gift card for the amount paid, less the non-refundable deposit.
If your booked retreat is MORE than 60 days away and you have only paid the deposit you have the following options.
- Find a new participant to come in your spot, transferring the deposit to the new guest. The new guest would be responsible for paying the final payment.
- Receive an E-Gift Card with the remaining balance less the $500 transfer fee (per guest).
If your booked retreat is LESS than 30 days away and more than 7 days away and you have paid in full, you have one transfer option.
- Find a new participant to come in your spot, transferring all monies paid to the new guest within 48 hours of canceling.
Cancellations made less than seven (7) days before retreat start date will result in forfeiture of payments.
Massage deposits are non-refundable.
- If you need to cancel or reschedule your retreat your massage deposit of $10 is not transferable or refundable.
- If for any reason our massage therapist is unavailable, your massage deposit of $10 will be refunded.
No credits or e-gift cards are issued for failure to attend, failure to complete the retreat, arriving late or leaving early.
*This policy does not apply to any of our Destination Retreats.
Inclement Weather
- Whatever weather we are experiencing, Retreat in the Pines' policy is to not make decisions on retreat cancellations or delays until the weather is actually here.
- Registered guests will receive an email about any weather related delays or cancellations the Friday morning of their scheduled retreat.
E-Gift Cards
- Non-refundable and do not expire.
- Are emailed to the person who booked the retreat.
- May be used by anyone.
Injury & Loss
- You agree to not hold Retreat in the Pines LLC liable for any illness or injury or for any loss of property during your stay.
Wine
- A complimentary glass of wine is offered with dinner at our retreats, please drink responsibly.
Age Requirements
- All participants must be 21 years old or older.
Photos
- We take photos to share on our social media, marketing materials, website, etc. It is the participant’s responsibility to not be photographed if they do not want to be featured in such photos.
Other Terms
- Illegal drugs are prohibited at Retreat in the Pines.
Community Agreements
We ask that you please:
Honor One Another
- Respectful listening and mindful participation by being intentional about sharing AND allowing others to share.
- What is shared is confidential.
- Avoid the urge to vent, complain, cross-talk, give advice, or try to fix.
Lean Into Discomfort
- This is a safe space for you to share and be vulnerable.
Be Here Now
- Give yourself permission to unplug.
- Phones on silent at all times and honor our phone-free zones, during yoga and at the dining table.
Take Personal Responsibility
- Your experience is directly related to what you put into it.
- If there’s anything Retreat in the Pines can do to make it better, just ask.
Honor the Schedule
- All activities begin on time.
- Everything is optional - take what you need and leave what you don’t.
Respect Quiet Time
- Honor and respect Quiet Time between 10:00 pm and 7:00 am.
*Updated January 7, 2025
Read our full Terms & Conditions.
